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Go Durham ACCESS Logo GoDurham ACCESS The city of Durham and Durham County’s paratransit service, offering transportation for eligible residents with disabilities or mobility challenges.
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Home » I'm a Rider

I'm a Rider

Book a ride plus helpful resources for current riders.

Call 919-560-1551 Get Apple Mobile App Get Google Mobile App

Mobility Guide (English)

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Mobility Guide (Spanish)

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Recertification

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File a Complaint

If you experienced an issue with a ride or service, share your feedback or thoughts with us so we may improve.

Submit Issue

Share Your Thanks

If you’re satisfied with your ride or service, let us know!

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Book a Ride by Calling

Call  919-560-1551
Live Agents: Available Monday to Sunday, 8:00 a.m. to 4:30 p.m.
AI Assistant: Available 24/7 outside of business hours.

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Book a Ride by GoDurham Access App

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